Nationwide Windscreen Services (NWS) is to supply vehicle glass services and Advanced Driver Assistance Systems (ADAS) calibrations to Europcar customers under a new deal.

NWS will provide 24/7 support to Europcar customers across the UK and Northern Ireland

NWS will provide 24/7 support to Europcar customers across the UK and Northern Ireland, either at the customer’s home or business location or at one of the NWS fitting centres around the country.

It’s the latest deal for the vehicle glazing specialist, which continues to extend its services in the vehicle rental marketplace.

Andy Hodge, sales director at NWS, said: “We have a wealth of experience working with vehicle rental companies and we’re thrilled to have such a well-known global brand as one of our clients.

“We worked closely with Europcar to ensure a smooth onboarding and we have already assisted many drivers across our extensive network of branches.”

Ron Santiago, managing director, Europcar Mobility Group UK, added: “First and foremost we want to provide our customers with the smoothest journey. It’s crucial, therefore, that should they experience a damaged windscreen while using one of our vehicles we can help them get this resolved as quickly as possible. The partnership with NWS provides national coverage with expert technicians, giving our customers peace of mind that if they have a windscreen issue it will be dealt with expertly and efficiently.”

Nationwide Windscreen Services Limited Coronavirus Statement 17/12/2021

 

Nationwide Windscreen Services are continuously monitoring the latest Covid-19 Coronavirus outbreak, and we maintain policies in line with the recommendations of Public Health England and WHO (World Health Organisation).

The safety of our staff, customers and partners is our priority. Our operational teams follow our Coronavirus protocols strictly, at all locations and at any site where we are carrying out work. Prior to any site visit, we will establish if anyone at the address has reported any symptoms connected to COVID recently and, if applicable, we will postpone any visit until after the advised period.

There is advice and guidance available online at gov.uk and nhs.uk .

 

We will update this statement as and when required

 

 

Stuart Sole – Managing Director

17^TH December 2021

www.natwin.co.uk

As an IMI approved training centre, we are proud to have achieved our ADAS assessment and certification status for AOM230 (ADAS recalibration competency. We can now certify auto glazing technicians at all levels including level 1, level 2, master and ADAS technician. This enables us to ensure our technicians receive the best possible support and development throughout their career with us and we continue to provide our customers with a first class, professional service.

COVID 19 Update 05 January 2021

Following the PM’ announcement yesterday evening we now find ourselves back under additional government restrictions to help reduce the spread of COVID-19. Staff and our customers safety continue to be at the heart of our planning, and you can be sure that we will be closely following the latest available Government guidance.


Calls will continue to be answered by using our Contact Centre, and our service and our stock holding remains strong.


We have experience of working under these restrictions and will be here to continue to support you and your customers.


We continue to monitor the situation closely and will provide further updates as required.


If we can be of any assistance, we are here when you need us. We look forward to hearing from you.


Best regards
Stuart Sole Managing Director
Nationwide Windscreen Services Limited
admin@natwin.co.uk

 

Date: 11^th November 2020

Dear customer,

**COVID 19 Update**

Following on from the UK Government lock down on the 5^th of November we have continued to provide our normal service. We will continue to monitor our operational capability daily. Should there be any changes in this we will update you immediately.

To make an appointment, please contact us via our contact centre on 0800 877 8682 or by live chat, or by visiting www.natwin.co.uk

Kind regards

Stuart Sole

Managing Director Nationwide Windscreen Services

COVID-19 SECOND LOCKDOWN UPDATE

 

Date: 4^th November 2020

 

Dear customer,

 

I would like to update you on the government changes regarding a proposed national lockdown starting as of Thursday 5^th November 2020.

 

NWS will continue to operate during this period and we will endeavour to carry out all service requests to the best of our ability. However, this could be affected by local restrictions. In all events we will continue to communicate with the driver for updates regarding their job.

 

All appointments will be completed as planned and where COVID 19 rules can be observed. However, we may need to prioritise emergency and key worker requests for assistance during the lockdown. Your support is appreciated during this current pandemic.

 

To make an appointment, please contact us via our contact centre on 0800 877 8682 or by live   chat, or by visiting www.natwin.co.uk

 

Finally, we will update you on a weekly basis with current changes which may affect our operational delivery.

 

Kind regards

 

Stuart Sole

MD Nationwide Windscreen Services

(Updated March 23rd March 2020)   As we continue to closely monitor developments with respect to the Coronavirus (COVID-19). We have decided to monitor requests for service and try to manage the in-life urgency request for service from a customer.   As a business NWS supplies goods and services to many Government departments and Local Authorities and Supply Chain Organisations, who in turn run fleets of essential assets such as Blue light and delivery vehicles which are needed to support the public during the current health crisis. To ensure we play our part in keeping these vehicles on the road we have decided to where applicable prioritise in getting these vehicles back on the road as soon as possible. Your custom is also very important to us, so we wanted to contact you to keep you informed. And hope that you understand why we are making this statement.   We will always prioritise a vulnerable customer or a vehicle which has had its security compromised.     Thank you in advance for your support Stuart Sole Managing Director – Nationwide Windscreen Services

Nationwide Windscreen Services have implemented strict measures to mitigate the risks posed by COVID-19 (corona-virus) to our staff and our customers. These measures are based on current UK Government information and the NHS, further details can be viewed on the UK Government website: which is https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

We are also asking that any individuals who are self-isolating should avoid having visitors to their home. To this end, we ask that if any of our customers are self-isolating at the location our technicians will be visiting, that you please rearrange your appointment until after the self-isolation period has ended.

Thank you for your understanding

Automotive glazing repair and replacement specialist Nationwide Windscreen Services has landed a three year partnership agreement to supply ********** with automotive glazing services for customers using its Nexfleet product. As part of the partnership Nationwide Windscreen Services will supply a national automotive glazing repair and replacement service through its network of fitting centres and mobile units.

Stuart Sole, Managing Director at NWS, commented: “We continue to work very hard to demonstrate the excellent service delivery and customer care that the NWS team offers throughout the UK. Our innovation and vision continues sets us apart from our competitors and is the reason why we continue to expand and win new business.”

Andrew Hodge, Sales Director at NWS, commented: “The fleet market is an important one for our business and an area in which we continue to be particularly successful. Our sales team listen and understand the customers’ requirements offering solutions to produce the right product. We’re keen to continue to build on our success delivering high levels of service giving driver satisfaction and the ability to keep their customer vehicles on the road”.

“We’re pleased to be working with Nationwide, which will allow us to provide further added value for our customers. Nationwide has a strong reputation in the industry with high customer service levels reflecting our own so we’re confident the partnership will be a successful one.”

***** provides any vehicle, any time, anywhere through access to over 500,000 rental vehicles. ***** is focused on delivering outstanding customer service through its people, technology and service partners. ***** also provides industry leading fleet and rental management systems and solutions.

Automotive glazing repair and replacement specialist Nationwide Windscreen Services has been awarded a three year contract to supply Lex Autolease Fleet with automotive glazing services, which will commence on 1 January 2015. As part of the contract Nationwide Windscreen Services will supply a national automotive glazing repair and replacement service to Lex Autolease vehicles, through its network of fitting centers and mobile units.

Steve Chandler, SMR supplier network manager at Lex Autolease said, “Over the past 4 years the team at Nationwide Windscreen Services have consistently demonstrated a commitment to service excellence for Lex Autolease’s customers. This, together with a proactive approach to maintaining competitive prices, made them an obvious choice when choosing participants for our latest tender. As ever our tender was both rigorous and demanding and I am confident of their ability to support us in our ambitious growth plan and of their continued commitment to customer service. Consequently I’m very pleased to retain Nationwide Windscreen Services as a supplier for a further 3 year term and look forward to maintaining our excellent working relationship.”

Stuart Sole, Managing Director at NWS, commented: “We have worked very hard to demonstrate to our customer base that our business is at the forefront of excellent service delivery and customer care with a flexible competitive pricing model. Our innovation and vision sets us apart from our competitors and is the reason why we continue to expand and win new business.”

Andrew Hodge, Sales Director at NWS, “We are very proud to have been chosen by Lex Autolease as a supplier for their automotive glazing requirements. Having enjoyed an excellent working relationship over the past few years and having demonstrated our ability to deliver on the very high expectations of customer service that Lex Autolease demands for their customers.”