About you and us

Broken Glass

About Nationwide Windscreen Services
Nationwide Windscreen Services launched in 2006 and has a network of over 70 branches located across the UK. We are the leading independent automotive glazing company delivering a high-quality service as standard, which is efficiently managed and is responsive to customer requirements. Nationwide Windscreen Services offers a 24/7 windscreen and body glass replacement service throughout the UK

We are supported by our highly trained professional team of over 550 technicians who have a wealth of specialised knowledge and experience. This, combined with utilising top-quality materials, distinguishes Nationwide Windscreen Services from other national glass replacement providers. All appointments are made at the convenience of the customer

Nationwide Windscreen Services Head Office

Provide the infrastructure and technology from its Operations Centre in Birstall, Leicestershire, to control and deliver consistently high levels of service and support. With our online booking facility, getting your windscreen repaired or replaced couldn’t be any easier

The Nationwide Windscreen Services Operations Centre provides:

  • Corporate and company management
  • Internal, network and customer administration
  • Internal and network Health and Safety and Duty Of Care compliance, auditing and administration
  • Accountancy, purchase and sales ledger management
  • System development, maintenance and support
  • A manned 24/7 customer contact centre
  • Central glass procurement from the UK’s largest glass suppliers

About you and your rights

Privacy Policy & How We Use Your Data

All inbound calls are recorded for training purposes.

All customers are contacted by the branch within 2 hours to service their requirements. All vehicles are treated with the greatest care. Specialist technicians always examine the customers vehicle and give an honest appraisal of any work required. All work carried out is completed to the highest standard and carries a lifetime warranty ** subject to our T&C’s** for workmanship. You can contact our customer service team on 0800 870 8821 or via email at customerserviceteam@natwin.co.uk or in writing to us at:

 

Customer Service Manager.
Nationwide Windscreen Services Limited
Central Operations and Administration Centre
6 Geoff Monk Way,
Birstall,
Leicestershire
LE4 3BU

© 2020 Nationwide Windscreen Services Limted. Company Number 05683242.

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Coronavirus COVID 19

Nationwide Windscreen Services have implemented strict measures to mitigate the risks posed by COVID-19 (corona-virus) to our staff and our customers.