National Coverage

Nationwide Windscreen Services is in the enviable position of being able to provide a nationally structured team of trained, experienced and professional windscreen technicians that satisfies the needs of both private and public sectors throughout the UK. Advantages of this operation are that customers receive all the benefits of using a local business but with the support of a national call centre providing a seamless, consistent and controlled service.

The Nationwide Windscreen Services national call centre monitors and supports all branches within the network encouraging customer care and feedback. During monthly support meetings, all network members are kept abreast of changing market trends, customer requirements and service delivery performance ratings.

The administrative resources available to our network enable the customer to utilise a single point of contact, through one national number, 0800 877 8682. It is supported by centralised administration and central billing with EDI facilities, ensuring a local professional service with national coverage.

In order to help us improve the service that we offer to all of our customers, when you speak with a NWS Call Centre Agent by telephone we may record your call for training purposes