Latest News

1st August 2015

Nationwide Windscreen Services opens new Fitting Branch & ADAS Calibration Centre in Leicester

NWS have opened a state of the art ADAS Calibration centre and fitting branch. The brand new 4,500 square feet unit in Leicester accommodates over 17 staff and mobile technicians and is one of the busiest sites in the UK. The new branch is very close to the M1 motorway giving the team easy access to the main road network in the East Midlands area. Holding a greater range of glass was a major factor in the decision to choose this location and is now regarded as having by far the best stock profile in the Midlands. The branch will be the first of many regional ADAS (Advanced Driver Assistance Systems) Calibration Centre; NWS have an ongoing investment plan for further regional sites to offer this service throughout the UK. The equipment is used for ensuring that new and future technology being developed by motor vehicle manufacturers can be recalibrated and the vehicle returned to OE specification after a windscreen replacement. The Leicester centre will have several fully trained technicians to carry out the testing and calibration of sensors and cameras fitted to vehicles. This is another industry first and puts NWS at the forefront of automotive technology and confirms the commitment to future safety initiatives.

Stuart Sole – Managing Director of NWS commented that the windscreen of the future will no longer be a piece of glass protecting occupants from the elements and offering structural support for the vehicle, safety systems are being developed with driver aids to help avoid collisions and accidents. Advanced Driver Assistance Systems technology will manage the cruise control, automotive braking, adaptive lighting, GPS, smartphone, lane departure warning cameras, collision avoidance system. This technology continues to influence vehicle design at a great pace, with more and more of these systems being introduced onto new vehicles. NWS will continue to invest in future technology within the automotive glazing industry; ensuring that the NWS customer base continues to receive a market leading product in all areas of our business.


22nd July 2015

Nationwide Windscreen Services added to the Amlin Supplier Panel

Following a successful trial throughout the United Kingdom, Amlin Insurance has added NWS (Nationwide Windscreen Services) to their preferred supplier panel. Amlin provide quality motor insurance products for commercial fleets.

Through this agreement Nationwide Windscreen Services will supply automotive glass repair and replacement services to vehicles insured through Amlin.

Matt Woraker Claims Manager – Motor at Amlin commented, "Nationwide Windscreen Services were chosen as they demonstrated that service delivery was at the heart of their operation. Together with the flexibility and desire to accommodate the differing needs of our customers, Nationwide enables Amlin to deliver on our promises."

Stuart Sole, Managing Director at NWS, commented: "Our business is at the forefront of excellent service delivery and customer care; once again this demonstrates our ability to deliver a flexible solution throughout the UK".

Andrew Hodge, Sales Director at NWS, commented: "Our business model has shown yet again that we have retained the customer at the core of how we operate. Securing this contract is testament to our fitting teams throughout the UK."


18th February 2015

Nationwide Windscreen Services partners Nexus Vehicle Management with a three year deal

Automotive glazing repair and replacement specialist Nationwide Windscreen Services has landed a three year partnership agreement to supply Nexus Vehicle Management with automotive glazing services for customers using its Nexfleet product. As part of the partnership Nationwide Windscreen Services will supply a national automotive glazing repair and replacement service through its network of fitting centers and mobile units.

Stuart Sole, Managing Director at NWS, commented: ‘We continue to work very hard to demonstrate the excellent service delivery and customer care that the NWS team offers throughout the UK. Our innovation and vision continues sets us apart from our competitors and is the reason why we continue to expand and win new business.’

Andrew Hodge, Sales Director at NWS, commented: ‘The fleet market is an important one for our business and an area in which we continue to be particularly successful. Our sales team listen and understand the customers’ requirements offering solutions to produce the right product. We're keen to continue to build on our success delivering high levels of service giving driver satisfaction and the ability to keep their customer vehicles on the road’.

Mike Palmer, Operations Director at Nexus Vehicle Rental said: ‘We’re pleased to be working with Nationwide, which will allow us to provide further added value for our customers. Nationwide has a strong reputation in the industry with high customer service levels reflecting our own so we’re confident the partnership will be a successful one.’

About Nexus Vehicle Management: Nexus provides any vehicle, any time, anywhere through access to over 500,000 rental vehicles. Nexus is focused on delivering outstanding customer service through its people, technology and service partners. Nexus also provides industry leading fleet and rental management systems and solutions.


6th January 2015

Nationwide Windscreen Services continues to expand their presence in the UK Fleet and vehicle leasing sectors

Automotive glazing repair and replacement specialist Nationwide Windscreen Services has been awarded a three year contract to supply Lex Autolease Fleet with automotive glazing services, which will commence on 1 January 2015. As part of the contract Nationwide Windscreen Services will supply a national automotive glazing repair and replacement service to Lex Autolease vehicles, through its network of fitting centers and mobile units.

Steve Chandler, SMR supplier network manager at Lex Autolease said, "Over the past 4 years the team at Nationwide Windscreen Services have consistently demonstrated a commitment to service excellence for Lex Autolease's customers. This, together with a proactive approach to maintaining competitive prices, made them an obvious choice when choosing participants for our latest tender. As ever our tender was both rigorous and demanding and I am confident of their ability to support us in our ambitious growth plan and of their continued commitment to customer service. Consequently I'm very pleased to retain Nationwide Windscreen Services as a supplier for a further 3 year term and look forward to maintaining our excellent working relationship."

Stuart Sole, Managing Director at NWS, commented: "We have worked very hard to demonstrate to our customer base that our business is at the forefront of excellent service delivery and customer care with a flexible competitive pricing model. Our innovation and vision sets us apart from our competitors and is the reason why we continue to expand and win new business."

Andrew Hodge, Sales Director at NWS, "We are very proud to have been chosen by Lex Autolease as a supplier for their automotive glazing requirements. Having enjoyed an excellent working relationship over the past few years and having demonstrated our ability to deliver on the very high expectations of customer service that Lex Autolease demands for their customers."


2nd December 2014

Nationwide Windscreen Services (NWS) continues to deliver a quality service

Nationwide Windscreen Services are pleased to announce that they have been re assessed re their accreditation to ISO 9001:2008. The current certification was achieved in January 2012 and the recertification will take us up to January 2018.

Stuart Sole Managing Director of NWS said "this is testament to NWS’s commitment to provide the very best quality service".

Andrew Hodge, Sales Director at NWS, commented: "The fleet industry demands the best in quality and service delivery for its community. Re accreditation, rubber stamps what NWS is all about... “We put the customer journey at the core of our business".


27th November 2014

Top Safety Accreditation for Nationwide Windscreen Services Limited

Nationwide Windscreen Services Limited has been awarded accreditation from Safecontractor for its commitment to achieving excellence in health and safety.

Safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors.

The company's application for Safecontractor accreditation was driven by the need for a uniform standard across the business.

Stuart Sole, Managing Director of NWS, Safe contractor accreditation will enhance the company's ability to attract new contracts and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal.

Safecontractor is applicable to most sectors although it is particularly relevant to food manufacture, property, facilities management, retail and leisure sectors, all of which are big users of contracted services.

John Kinge, technical director of Safecontractor said, "Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place."

"More companies need to understand the importance of adopting good risk management in the way that Nationwide Windscreen Services has done. The firm's high standard has set an example which hopefully will be followed by other companies within the sector.

Safecontractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

Under the Safecontractor scheme, businesses undergo a vetting process which examines health and safety procedures and their track record for safe practice. Those companies meeting the high standard are included on a database, which is accessible to registered users only via a website.

Client-organisations who sign up to the scheme can access the database, enabling them to vet potential contractors before they even set foot on site. These clients agree that, as users of the scheme, they will engage only those who have received accreditation.

Over 210 major, nation-wide businesses, from several key sectors, have signed up to use the scheme when selecting contractors for services such as building, cleaning, maintenance, refurbishment or electrical and mechanical work.


19th February 2014

During the continuation of severe weather warnings announced by the Met Office in parts or throughout the UK, Nationwide Windscreen Services goal is to continue to provide a high level of service during these periods of unrest.

Our 70 nationwide fitting centres are strategically placed to accept customers at their branches should the weather conditions prove too adverse for a mobile service. Our aim is to continue to provide an efficient and seamless service.

We are in regular communication with all our fitting centres and customers alike to ensure we keep to the service levels that have gained us an excellent and unrivalled reputation within the automotive glazing industry.

We endeavour to keep any disruption to a minimum and keep our customers informed accordingly.

NWS customer support line: 0845 373 0190


13th January 2014

Nationwide Windscreen Services continue to expand their sales team by appointing a Senior Partnership Manager.

Automotive glazing repair and replacement specialist Nationwide Windscreen Services has appointed Steve Greenway as their Senior Partnership Manager. This is a new position within the organisation with a view to develop new and existing account portfolio. Steve will report to Andy Hodge, Sales Director at NWS, who commented:” Steve is a good fit within our business and brings a great deal of experience to the team in selling automotive glass solutions into the fleet and leasing sectors.

Steve Greenway commented “I am absolutely delighted to be joining Nationwide Windscreens Services. NWS have a growing reputation in delivering market leading glass solutions to the fleet sector. Their plans for growth, competitive pricing, and an already impressive list of major customers, coupled with key contact recommendations made my decision to join the company very easy. To say I’m looking forward to the challenge is an understatement”.

Stuart Sole, Managing Director at NWS, commented: “Steve has a great deal of experience in the fleet sector and is widely respected by customers and people from within our automotive glass industry” and we are very happy to have him on board.


July 2013

Nationwide Windscreen Services has been awarded a 2 year framework agreement for the Public Sector, through the Eastern Shires Purchasing Organisation (ESPO) on behalf of the Pro5 Group

The Pro5 Group is a collaboration of public sector professional buying organisations made up of the Central Buying Consortium (CBC), Eastern Shires Purchasing Organisation (ESPO), North East Procurement Organisation (NEPO), Yorkshire Purchasing Organisation (YPO) and the wider public sector.

The latest in a list of contracts won by Nationwide Windscreen Services is from the Pro5 Group, to provide automotive glass repair and replacement services on a public contract for local government and other public sector bodies.

Nationwide Windscreen Services will supply automotive glass repair and replacement services to local government and other public sector bodies, all with differing operating needs, priorities and a wide variety of vehicles including cars, LCV’s, buses, specialist vehicles, LGV’s and plant. The agreement commenced on 1st May 2013 for a minimum period of 2 years.

ESPO commented “We chose Nationwide Windscreen Services through our stringent tender process. We believe they offer the best value solution, based on a combination of price and service delivery factors, and that they have the flexibility and desire to accommodate the differing needs of Pro5 customers.”

Stuart Sole, Managing Director at NWS, commented: “Our business is at the forefront of excellent service delivery and customer care; this is a government compliant contract and once again demonstrates our ability to deliver a flexible solution throughout the UK”.

Andrew Hodge, Sales Director at NWS, commented: "Our network across the UK has the expertise to provide a complete service that local government demands from its suppliers, in order to keep their customer vehicles on the road. Winning this contract outlines the continuous commitment of NWS to invest in and grow our business to be at the forefront of automotive glass repair and replacement”.


In order to help us improve the service that we offer to all of our customers, when you speak with a NWS Call Centre Agent by telephone we may record your call for training purposes