About UsNWS provides a comprehensive glass repair and replacement service. It operates, through its UK network glass repair and replacement Depots, as a national glass service provider to customers who require total national coverage 24/7.
NWS Head Office
Provides the infrastructure, from its operations centre in Loughborough Leicestershire, to control and deliver consistently high levels of service and support.
The NWS Operations Centre provides:
- Corporate and company management
- Internal, network and customer administration
- Internal and network Health and Safety and Duty Of Care compliance, auditing and administration
- Accountancy, purchase and sales ledger management
- System development, maintenance and support
- A manned 24/7 customer contact centre
- Central glass procurement from the UK's largest glass supplier
Main telephone number: 0800 877 8682
Supplier sales support: Mr Andy Hodge (Sales Director)
Network Operations: Phil Homer (Network Director)
Network administration and supplier accounts: Stephanie Green
The NWS Network
NWS, launched in 2006, has a network of over 80 strategically situated static site Glass repair and replacement Depots, operating in excess of 400 mobile fitting vans and employing over 500 staff.